Untouched Wilderness

Cancellation Policy

Payment Terms: A deposit of 50% must be made and a confirmation issued by Viccation before any binding contract exists. Once we receive your deposit, we will invoice you for the remainder of the tour cost. This must be paid not less than 30 days before the start of the tour (or by an alternative date agreed between you and Viccation.) If you book less than 30 days before departure, you must pay for the tour in full as soon as you book, unless you make alternative arrangements with Viccation. Child Policy: • Children aged 12 years and above are charged the Adult Rate • Children aged 11 years and below are charged the Child Rate • Children aged 3 years and below are free of charge • Some Activities may not be ‘child-friendly’ – Please check age restrictions with Viccation before confirmation of booking • Some Activities may charge the Adult Rate for children – Please check with Viccation before confirmation of booking. Cancellation Policies: As we are acting as agents for numerous accommodation and activity suppliers we are bound by their individual cancellation policies which can differ. We have detailed our cancellation and refund policies below. Please read them and ensure that you are satisfied with them as they are part of our terms and conditions. If you cancel your booking, we will impose cancellation charges as follows: • 30 days or more prior to arrival – 50% refund • 14 days or less before arrival - 100% cancellation fees • NO SHOWS attract a 100% cancellation fee Tailor-made tours may be subject to alternative cancellation terms, which will be communicated to applicable Clients at the time of booking. All cancellations must be in writing and made by the person who submitted the booking.

Contact Details

• Victoria Falls, Zimbabwe

  +263787929201

  reservations@viccation.com

• Victoria Falls, Zimbabwe

  +263787929201

  viccationtravel@gmail.com